Purchase Policy

1. All prices are in Australian Dollars
2. All prices are inclusive of GST
3. If any ordered product is not available or out of stock, we will contact you within 72 hours and discuss alternatives to meet your requirements. If we are unable to meet your requirements, you may choose a credit or a refund.
4. If a product has been replaced by a significantly better product of the same type, during the catalogue cycle we will send that product automatically.

Return Policy

 We have a 30 day return policy, subject to the following conditions:

1. Sealed merchandise may be returned for an exchange or credit.
2. Postage charges when returning goods are the responsibility of the purchaser.
3. A defective product will be replaced with the same product or title purchased. Postage charges when returning defective goods will be our responsibility.

 Please Note: Our return policy does not apply to goods which have been used and where the purchaser is dissatisfied with the content or product. Our return policy only applies to defective goods or goods sent incorrectly.

 Refunds Policy

 Refunds may be requested subject to our return policy and the following conditions:

1. A refund can be requested to the amount of a credit that has been issued on the basis of non-supply of a product.
2. A defective product that can not be replaced with the same product or title purchased.
3. Goods charged incorrectly.